How to use your retail skills in other industries

Many skills you learn working in in retail can be easily transferred to other jobs or careers.

Employees in retail work hard to provide their customers with a top quality shopping experience. The services that retail workers offer use a range of different skills, including:

• ability to order, organise and display stock
• attention to detail
• being able to listen and empathise with both customers and employees
• cash handling and basic maths skills
• customer service skills
• knowledge of store operations and policies
• problem solving and using initiative
• working well under pressure.

Many of the skills learned in retail are transferable skills, meaning they can also be used in other jobs and industries. Retail workers may currently be able to find employment in jobs such as:

• Administration officer
• Buyer
• Case manager
• Delivery driver
• Insurance claims officer
• Service station attendant

Retail workers can also consider a career change by upskilling with further study or training. They could then find employment in other industries which may have a strong demand for workers such as:

• Construction
• Food and Fibre

Different jobs related to retail work include:

• Communications professional
• Insurance agent
• Marketing specialist
• Social worker

• Your transferable skills can take you anywhere
• What are skills?
• Use our skill matcher tool
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