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Office Manager

Kaiwhakahaere Tari

Alternative titles for this job

Office managers are responsible for a range of tasks that make an office run smoothly, including administrative duties, staff supervision and financial work.

Pay

Office managers usually earn

$50K-$80K per year

Source: Hays, 2020.

Job opportunities

Chances of getting a job as an office manager are average for those wanting to enter the role, but good for those with experience.

Pay

Pay for office managers varies depending on skills and experience.

  • Office managers usually start on about $50,000 a year.
  • Experienced office managers can earn up to $80,000.

Source: Hays, 'FY 2019/20 Salary Guide', 2020.

(This information is a guide only. Find out more about the sources of our pay information)

What you will do

Office managers may do some or all of the following:

  • supervise and plan the work of other administrative staff
  • interview and train staff
  • manage budgets, accounts, payroll, and prepare financial reports
  • ensure the office meets health and safety requirements
  • manage facilities and supply ordering
  • respond to customer enquiries
  • organise meetings, manage events, and take minutes
  • maintain records, computer files, databases and websites.

Skills and knowledge

Office managers need to have:

  • knowledge of administration policies, systems and procedures
  • the ability to supervise and lead staff, including training and conflict management skills
  • an understanding of their organisations' policies
  • computer skills, including word-processing and using relevant computer software
  • the ability to keep information confidential
  • an understanding of health and safety in the workplace
  • an understanding of relevant legislation such as the Employment Relations Act.

Working conditions

Office managers:

  • usually work regular business hours, but may be required to work evenings and weekends to complete projects
  • usually work in offices, but may be able to work from home
  • may travel to attend conferences, meetings and training courses.

Entry requirements

There are no specific requirements to become an office manager. However, qualifications in business administration, management or human resources may be useful.

Secondary education

There are no specific secondary education requirements to become an office manager. However, NCEA Level 3 English, business studies, accounting, digital technologies and maths are useful.

Personal requirements

Office managers need to be:

  • approachable
  • able to to communicate, interact and relate to people from a range of different cultures
  • able to prioritise tasks
  • comfortable working under pressure
  • confident decision makers and problem solvers.

Useful experience

Useful experience for office managers includes:

  • accountancy or payroll
  • administration work
  • computer work, such as using administrative software and intranets
  • implementing or improving policies, including health and safety
  • managing or supervising staff.

Find out more about training

Association of Administrative Professionals New Zealand (AAPNZ)
enquiries@aapnz.org.nz - www.aapnz.org.nz
Skills
0508 754 557 - support@skills.org.nz - www.skills.org.nz
Check out related courses

What are the chances of getting a job?

Experienced office managers in demand

There is strong demand for experienced office managers who have a broad range of transferable skills. For those wanting to enter the role, it's best to gain experience working in general administration jobs before applying.

According to the Census, 65,907 office managers worked in New Zealand in 2018.

Types of employers varied

Most organisations and industries employ administration staff, so opportunities exist in many areas with a variety of employers.

Office managers may work for small or large employers in a range of different sectors. In a smaller business the office manager may be the only person in an administration role, while in larger businesses they may oversee several staff.

Sources

  • Hays, 'FY 2019/20 Salary Guide', 2020, (www.hays.net.nz).
  • Gow, P, associate consultant, Robert Walters Wellington, careers.govt.nz interview, March 2020.
  • Stats NZ, '2018 Census Data', 2019.

(This information is a guide only. Find out more about the sources of our job opportunities information)

Progression and specialisations

Office managers may move into related roles that use similar skills such as:

An office manager stands next to a seated staff member and shows her something on the laptop

Office managers are responsible for training new staff members and planning the work of administrative staff

Last updated 18 September 2020