Core Service Sector Skills (Micro-credential)
Industry Training Solutions Limited
Subject area
Employment Skills Programmes not elsewhere classified
Qualification
Check out Fees Free to see whether you are eligible for a year of fees-free study or two years industry training. Contact your provider to confirm your study options meet the criteria.
Entry requirements
Open entry.
About the course
What can I expect out of this qualification?
The purpose of this micro-credential is to provide a credential that recognises the core, transferable service sector skills required by people who wish to excel in customer service roles.
This micro-credential will provide customer service skills and knowledge required for individuals to work as part of an effective team to foster a safe, sustainable, and productive workplace.
This micro-credential may be used in programmes leading to the New Zealand Certificate in Service Sector Skills (Level 3) [ref: 5025 v1] with an optional strand in Service Speciality. It may also contribute towards other service sector qualifications at level 3 and above.
Contact details
Main Campus Office
Phone: (022) 6879041
Fax: (06) 356 2737
Email: richard@its.ac.nz
Web: http://its.ac.nz
Sources
NZQA supplies course information based on material from the provider.
MyQ is now closed. Find out more about MyQ