Information Technology Manager
Kaiwhakahaere Hangarau Pārongo
Information technology (IT) managers plan and supervise computer and information technology services for organisations or technical teams.
Information technology managers usually earn
$100K-$190K per year
Chief information technology officers usually earn
$150K-$350K per year
Source: Absolute IT and Recruit IT, 2022.
Pay for information technology (IT) managers varies depending on experience and level of responsibility.
- Information technology managers usually earn $100,000 to $190,000 a year.
- Chief information technology officers(CTOs) can earn $150,000 to $350,000 a year.
Sources: Absolute IT, ’IT Job Market and Remuneration Report 2022’; ‘Recruit IT, Technology & Digital Salary Update, Auckland, December 2022’; and Recruit IT, ‘Technology & Digital Salary Update, Wellington, December 2022’.
(This information is a guide only. Find out more about the sources of our pay information)
What you will do
IT managers may do some or all of the following:
- assess and recommend computer and information systems equipment, software and networks
- prepare budgets and reports
- plan for and purchase computer and information technology equipment
- supervise installation, use and repair of computer systems
- manage helpdesk support teams and other IT teams.
Skills and knowledge
IT managers need to have knowledge of:
- how their organisation can use and store information
- the latest computer hardware and software, and how it could be used by their organisation
- management, planning and technical requirements
- how to evaluate their clients' needs.
- usually work regular business hours, but may have to work irregular or long hours, and be on call
- work in offices and computer rooms
- may travel around the country or internationally to other company offices, or to attend conferences and trade shows.
What's the job really like?
Information technology manager video
Simon Ferrari shows what it's like to be an IT manager – 1.56 mins
My typical day involves getting involved in activities that any of my staff are involved in, from projects, working with project managers, to business managers who look after those people. As well as things like one on one meetings with staff for performance reviews, or video conferences, and phone conversations with either my customers or staff beyond the Wellington region.
I love several things about my job – one is working with people. I get to work closely with the people that I’m responsible for and help them succeed in their roles. Another thing I really enjoy is the creativity aspect of software development. We’re building things from scratch and often new things never done before, and so I love that aspect of creativity and thought leadership that’s involved in. And the third thing would be the flexibility that the industry provides and certainly my job provides in terms of how I work, where I work and when I work.
Because of the industry I work in and my role, I get to do several things that I really enjoy. One of them is travel – my skills are quite portable but also my company needs me to travel. I’m able to work in Australia, I’ve spent time working in Edinburgh, I’ve also gone to Cambodia for work for a community and social responsibility project. Also, that freedom that I mentioned earlier with my time. I get to choose what I do, when I do it and how I do it. One of the things I love doing is mountain biking. I spend a lot of time on my bike, often arriving slightly later at work or taking a longer lunch break in order to enjoy my freedom on the bike.
There are no specific requirements to become an information technology (IT) manager, but relevant work experience is essential.
A tertiary qualification, such as a degree in information technology or a project management qualification, may be useful.
A tertiary entrance qualification is required to enter further training. Useful subjects include maths, physics and digital technologies.
IT managers need to be:
- good communicators, who can clearly explain complex technical information
- analytical, with problem-solving skills
- strong in evaluation and judgement
- able to work well under pressure
- leaders who can motivate their staff.
Interpersonal skills – being able to relate well to other people – are as important as technical skills.
Computing Services Manager
Useful experience for IT managers includes:
- technical computer work
- helpdesk operations
- project administration
- customer service.
IT managers may choose to become certified or chartered through associations such as the Institute of IT Professionals.
Find out more about training
- IT Professionals NZ
- 0800 252 255 - firstname.lastname@example.org - www.itp.nz
- New Zealand Technology Industry Association (NZTIA)
- (09) 475 0204 - email@example.com - www.nztech.org.nz
What are the chances of getting a job?
Information technology managers in demand
Demand for information technology (IT) managers is good because:
- organisations are moving their information systems online
- many websites and software applications (apps) need technical systems and support
- organisations need people with IT skills and experience to manage these systems and their staff.
Shortage of experienced IT managers
There are not enough experienced IT managers to meet demand. Nearly two thirds of IT employers report skills shortages, and there aren't enough information technology (IT) trainees.
As a result, ICT project manager, (IT manager), ICT Manager and Chief Information Officer appear on Immigration New Zealand's Green List. This means the Government is actively encouraging skilled IT/ICT managers from overseas to work in New Zealand.
According to the Census, 9,845 IT managers worked in New Zealand in 2018.
Types of employers varied
IT managers may work for:
- private companies
- IT manufacturing companies
- organisations with IT divisions, such as government departments.
- AbsoluteIT, 'Tech Remuneration Report', February 2021, (www.itsalaries.co.nz).
- Hays, 'IT Salary Guide and Recruiting Trends', accessed November 2021, (www.hays.net.nz).
- Immigration New Zealand, Green List, January 2023, (www.immigration.govt.nz).
- Stats NZ, '2018 Census Data', 2019.
(This information is a guide only. Find out more about the sources of our job opportunities information)
Progression and specialisations
Information technology managers may progress into the role of chief information officer (CIO) or chief technology officer (CTO).
Last updated 6 March 2023